> ## Documentation Index
> Fetch the complete documentation index at: https://help.emergent.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs (Frequently Asked Questions)

Get quick answers to common questions about using Emergent — from credits and agents to GitHub integration, deployment, and troubleshooting.

<AccordionGroup>
  <Accordion title="About Emergent" icon="info">
    **Q: What is Emergent?**\
    Emergent is an AI-powered coding platform that lets you build complete web and mobile applications by describing what you want — no coding required.

    **Q: Who is Emergent for?**

    * Developers who want to build faster
    * PMs and operators creating internal tools
    * Solo founders building MVPs
    * Non-coders launching their first product

    **Q: How is Emergent different?**\
    ✅ Conversational interface, not form-based\
    ✅ Handles deployment, backend, and infrastructure\
    ✅ First truly *agentic* coding platform with full-stack capability\
    ✅ Automates both setup and deployment
  </Accordion>

  <Accordion title="Pricing and Credits" icon="coins">
    **Q: How do credits work?**\
    Credits are used for AI-driven work like code generation, testing, cloud deployments, and integrations.

    **Q: What are the pricing tiers?**

    * Free: 5 credits/month
    * Starter: \$10/month (50 credits)
    * Standard: \$20/month (100 credits)
    * Top-ups: \$10 for 50 credits (never expire)

    **Q: What happens if I run out of credits?**\
    You can top up credits anytime. Monthly credits reset automatically each billing cycle.

    **Q: How can I optimize credit usage?**

    * Use rollback to delete extra messages
    * Break large projects into smaller tasks
    * Save to GitHub between milestones
    * Be specific with your prompts
  </Accordion>

  <Accordion title="Available Agents" icon="robot">
    **Q: What are the available agents?**

    * **E1:** Stable, production-ready builds with full testing
    * **E1.1:** Faster, modular builds for backend-heavy projects
    * **E1.5:** Advanced, structured builds for Pro users
    * **Mobile Agent:** Builds mobile apps using Expo (React Native)

    **Q: Which agent should I use?**

    * Use **E1** for complete production apps
    * Use **E1.1** for flexible, backend-focused projects
    * Use **E1.5** for complex structured builds
    * Use **Mobile Agent** for iOS/Android apps
  </Accordion>

  <Accordion title="Technology Stack" icon="database">
    **Supported Technologies**

    * Web: React + FastAPI + MongoDB + Next.js
    * Mobile: Expo (React Native) + FastAPI + MongoDB
    * Backend: Python (FastAPI), Node.js
    * Database: MongoDB

    **Not Supported:** Flutter, Kotlin, Swift (for now)

    **What can you build?**\
    Full-stack web or mobile apps\
    MVPs and SaaS tools\
    APIs, dashboards, and internal tools\
    E-commerce or social platforms
  </Accordion>

  <Accordion title="GitHub Integration" icon="github">
    **Q: How do I connect GitHub?**

    1. Click your profile icon → “Connect GitHub”
    2. Authorize Emergent on GitHub
    3. Grant repository permissions

    **Q: How to save to GitHub?**\
    Click **Save to GitHub**, select repo and branch, then push.\
    Emergent commits your code automatically.

    **Q: How to pull from GitHub?**\
    Click the GitHub icon → Select repository → Choose branch → Import.

    **Q: GitHub connection not working?**\
    Go to GitHub → Settings → Applications → Remove “Emergent” → Reconnect.
  </Accordion>

  <Accordion title="Deployment" icon="rocket">
    **Q: How does deployment work?**

    * Test with **Preview**
    * Click **Deploy** → “Deploy Now”
    * Wait 5–10 minutes for live URL

    **Deployment Cost:** 50 credits/month per deployed app

    **Supports:**\
    ✅ Custom domains\
    ✅ Automatic SSL\
    ✅ Continuous deployment

    **Mobile Deployment:** Available through **Expo integration** in Mobile Agent.
  </Accordion>

  <Accordion title="Universal Key (LLM Access)" icon="key">
    **Q: What is the Universal Key?**\
    One secure API key that gives you access to GPT, Claude, and Gemini through Emergent — no separate credentials needed.

    **Supported Capabilities:**

    * Text generation (GPT, Claude, Gemini)
    * Image generation (OpenAI GPT-Image-1, Gemini Nano Banana)
    * Vision support

    **How to access it:**\
    Profile → **Universal Key** → Copy or manage your key\
    All usage is billed via Emergent credits.
  </Accordion>

  <Accordion title="Troubleshooting" icon="wrench">
    **Common Issues:**

    * **Agent asleep:** Click “Wake Up Agent” and wait 2–3 minutes
    * **GitHub push conflict:** Create a new branch before pushing
    * **Preview not updating:** Hard refresh or restart preview
    * **Deployment failed:** Check logs, verify environment variables
    * **Expo app not loading:** Ensure devices share the same Wi-Fi network

    <Tip>
      Save your project to GitHub regularly — it’s the safest way to recover from errors or context resets.
    </Tip>
  </Accordion>

  <Accordion title="Account and Subscription" icon="credit-card">
    **Q: How do I cancel my plan?**\
    Credits → Manage Subscription → Cancel Billing (via Stripe).

    **Q: What happens to my credits?**

    * Monthly credits expire at end of cycle
    * Top-up credits never expire

    **Q: How to upgrade plan?**\
    Go to Billing → Select plan → Confirm upgrade\
    Changes apply instantly.

    **Q: Supported payment methods?**\
    Stripe (supports all major credit/debit cards).
  </Accordion>

  <Accordion title="Security and Privacy" icon="shield-check">
    **Q: Is my code secure?**\
    Yes — your code is private, encrypted, and not used for AI training.

    **Q: Can I collaborate with others?**\
    Yes, push your work to GitHub and share access.

    **Q: Where is data stored?**\
    All data is securely hosted on Emergent’s cloud infrastructure.
  </Accordion>

  <Accordion title="Support and Community" icon="people-group">
    **Need Help?**

    * **Discord:** [Join the Community](https://discord.gg/VzKfwCXC4A)
    * **Email:** [support@emergent.sh](mailto:support@emergent.sh)

    Include your **Job ID** and error screenshots for faster help.

    **Response Times:**

    * Discord: Within a few hours
    * Email: 24–48 hours
  </Accordion>

  <Accordion title="Getting Started" icon="sparkles">
    **Q: How do I start my first project?**

    1. Sign up or log in
    2. Select your agent (E1, E1.1, E1.5, or Mobile)
    3. Describe your idea in plain English
    4. Let the agent build, preview, and deploy your app

    **Q: Can non-coders use Emergent?**\
    Absolutely! You just describe what you want — no technical setup required.

    **Q: Typical build time for MVPs?**

    * Simple apps: 30 min – 2 hours
    * Medium apps: 2–5 hours
    * Complex apps: Multiple sessions
  </Accordion>
</AccordionGroup>

<Info>
  Still have questions?\
  Ask in our [Discord Community](https://discord.gg/VzKfwCXC4A) or email [support@emergent.sh](mailto:support@emergent.sh).\
  We’re here to help you build faster with Emergent.
</Info>